IndiGo Airlines apologizes after Rana Daggubati slams them for a horrible experience

South's superstar, Rana Daggubati recently had a negative encounter with IndiGo Airlines and vented about it on social media. According to the actor's post, they didn't know the flight's specifics and schedules and lost his bags. Following the center, the airlines used the same platform to apologize and state that they are trying to find the celebrity's bags.

Rana Daggubati was upset after taking an IndiGo flight on a recent trip after Pooja Hegde's criticism of the airlines earlier this year for a terrifying encounter.

The actor explained what happened on Twitter, writing: “India’s worst airline experience ever IndiGo6E!! Clueless with flight times…Missing luggage not tracked…staff has no clue… can it be any shittier!!”

IndiGo airline's apology

IndiGo expressed regret for the trouble in response to his message, adding,”Sir, we understand the discomfort when the bag doesn't arrive with you. While we apologise for the inconvenience caused in the meantime, please be assured, our team is actively working to get your luggage delivered to you at the earliest.”

Sir, we understand the discomfort when the bag doesn't arrive with you. While we apologise for the inconvenience caused in the meantime, please be assured, our team is actively working to get your luggage delivered to you at the earliest. (1/2)

— IndiGo ( IndiGo6E) December 4, 2022

One of the travelers took to the platform to discuss how the airlines handled the bags, while the posts received significant feedback from social media users who complained about their experiences with the airlines. A user who just flew with the airline provided videos showing how the personnel treated the passengers' luggage improperly.